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Customer Marketing & Advocacy

Turn your customers
into a growth engine.

I design advocacy programs, reference systems, and stories that turn customer relationships into measurable revenue.

Rómulo Rejón
01
Customer Storytelling

Case studies, video stories, and content that moves prospects through pipeline.

02
Advocacy & Reference Programs

Reference networks and advocate communities built to accelerate deals and expand accounts.

03
Executive Communities

Peer forums and executive experiences that deepen retention and drive expansion revenue.

+10%
Retention lift
30%
Expansion in strategic accounts
Active brand advocates
50+
Customer stories produced
+25%
Pipeline influenced

I build customer advocacy as a growth system, not a marketing tactic.

That means communities that retain and expand accounts, reference programs that accelerate deals, and stories that make prospects say "that's exactly our problem."

I came up through telecom engineering and theatre, which trained me to understand complex systems and communicate them in ways that move people. For 12+ years I've built customer stories, advocacy programs, and executive communities in B2B SaaS and high-tech. Across EMEA, LATAM, and global markets — in four languages.

Based in
Madrid, Spain
Experience
Genesys · Superside · Hotjar · Telefónica
Markets
EMEA · LATAM · Global
Languages
English · Spanish · French · Portuguese

Ready to build your
customer growth engine?

Let's talk →